Microsoft CEO Satya Nadella on software’s role in Covid-19 response and recovery by alexrkonrad
As the CEO of the world’s most valuable company, one that works with hundreds of millions of customers and employs more than 150,000 people, Satya Nadella has a unique vantage point for observing technology’s role in combatting Covid-19.
Nadella points to a health bot developed by Microsoft he says is used by hundreds of hospitals today for coronavirus triage. The bot asks questions of potential patients as a first round of screening, a virtual doctor via telemedicine, and ultimately to a testing solution. “Now that it’s built, I’m sure it’ll get used even in a normal [situation],” Nadella says. “ I think these are workflows that are going to be relevant much beyond Covid-19 as well.
As for what Microsoft products have seen a boost in usage or importance in recent weeks, Nadella points to Teams, Microsoft’s collaboration competitor to Slack and Zoom, which it announced at the end of April had surpassed 75 million daily active users. Nadella also nods to its Dynamics 365 product, which competes broadly with Salesforce, as one that is proving important to businesses for setting up new solutions like contactless shopping and curbside check-in.
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