'Online reviews have become more of a performance art than creating a space for restaurants to get better.'
"Food was garbage," begins a one-star Yelp review left for, a sandwich shop that operates out of Goosetown Tavern at 3242 East Colfax Avenue."Took 40 minutes to get a dismal display of what a sandwich should be. Ribs...please."
"It was frustration, probably,"Riederer admits."We're out here doing the best we can in the weirdest economic time, and you're armchair-quarterbacking." With rising food prices and the cost of labor set to increase again when Denver's minimum wage goes up in January, margins in restaurants are tighter than ever.
The reviewer, Megan Nathan, explained what she'd ordered, what she specifically didn't like about it and how it didn't match the description on the menu. She also noted that she'd ordered via Uber Eats and was not rating her experience in the eatery, noting,"I can't speak to the ambiance or the talent of the staff, which I'm sure are both great.
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