Thomas Cook customers say Tunisia hotel stopped them leaving

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Thomas Cook customers say Tunisia hotel stopped them leaving
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British tourists in Tunisia said their hotel stopped them leaving for several ho...

TUNIS - British tourists in Tunisia said their hotel stopped them leaving for several hours on Saturday night over concerns about payment by their holiday operator Thomas Cook, though the Tunisian government said the incident was a misunderstanding.

The incident came amid growing concerns raised by some customers of Thomas Cook, as the company’s bosses met lenders and creditors in London in a last-ditch attempt to raise 200 million pounds to keep it afloat. Thomas Cook itself was not immediately available to comment, but it has been using its social media channels to reassure customers that the company is still operating as normal.

“Fourteen tourists were asked to wait a few minutes to confirm with the representative of Thomas Cook... and quickly got the agreement, and the tourists left and traveled on time last night,” the ministry said in a statement.

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