The EV was recalled via over-the-air software fix in 2022 because battery overheating could cause power loss, but some owners are complaining of trouble again.
from an owner on the NHTSA website, which states in part: "My 2021 California 1 Mach E has had a catastrophic failure. It is less than a year old with 21,000 miles. First time I pulled out onto road after fast charging. Tonight, I started driving out of parking space after shopping. Emergency bells go off, all kinds of alerts and the car dies. You cannot get the gear cluster to turn . . . at all. Car will not turn off either.
Ford issued a statement today that explained: "DC fast-charging and repeated wide-open-pedal events can cause the high-voltage battery main contactors to overheat. Overheating may lead to arcing and deformation of the electrical contact surfaces, which can result in a contactor that remains open or a contactor that welds closed. An overheated contactor that opens while driving can result in a loss of motive power, which can increase the risk of an accident.
currently shows only one complaint from an owner, and Ford notes that there are no investigations in progress about the issue.plans to update the Mach-E's software with an over-the-air fix, but owners of affected vehicles can also choose to go to a dealership to get the software update there. Ford said it will update the Secondary On-Board Diagnostic Control Module and Battery Energy Control Module software.
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