Thousands of customers with HSBC, Nationwide, Barclays and Virgin Money have been hit with problems accessing their accounts on the last working day of the month, which is payday for many workers.
Thousands of customers with HSBC, Nationwide, Barclays and Virgin Money have been hit with problems accessing their accounts on the last working day of the month, which is payday for many workers. HSBC and Virgin Money were both impacted by issues with their mobile banking apps.Customers complained they could not access their accounts, and others said their salaries have not been received.
“We advise them to please check with the recipient or view their recent transactions in the mobile app via the notifications icon before attempting to the send the payment again. “We’re really sorry to those impacted, and are working hard to fully resolve. “We’ll continue to share the latest information available and guidance for our customers via our social channels.”Nationwide replied to a string of customers on X complaining that they had not received their wages into their accounts.
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