Facing an issue on Binance P2P? Learn how our team can help resolve potential issues through the chat function ⤵️
Learning how to properly use the chat function of Binance P2P can help resolve potential issues regarding your transactions on the platform, whether you’re a general user or a merchant who posts ads.
, the most important thing to do first is to check the terms of the advertiser. Once these terms meet your needs, you can proceed to open the trade and say hello in the chat, to check if your trading counterpart is online. 3. If you’re selling crypto, and the buyer clicked the “Transfer the fund” button without sending you funds, ask nicely before appealing.
4. If you’re buying crypto, and the seller does not respond in the first chat attempt, cancel the trade. There are instances when a P2P seller was responsive to your first chat, but suddenly becomes unresponsive after you send the money needed for the transaction. When this happens, click the “Transferred, next” button on your end so that the trade doesn’t expire. Otherwise, your ongoing trade expires, and the seller will get his cryptocurrency back from escrow.
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