To combat huge dropout rates, colleges find new ways to spot at-risk students paid Oracle
The changing student demographic is one reason experts cite for low student retention rates. Colleges are seeing more first-generation college students, more students for whom English is a second language, and more students who are living in poverty—people who might not have gone to college at all a generation or two ago. These new types of students are potentially less prepared for college, often coming from K-12 systems with fewer financial resources.
To address the evolving needs of students, faculty and staff need new tools and processes that facilitate a better student experience across the entire student lifecycle. Here are four ways colleges are changing the lesson plan to support their students.Students are used to texting. They’re used to getting everything they need on their mobile device.
, are being used to support highly personalized, multichannel communications that deliver the right message to the right person at the right time.Using a single, centralized system, universities can “nudge” students with chatbots to make sure that they’ve bought their books, filed financial aid forms, or registered for next year’s housing.
It’s becoming increasingly clear that the institutions that will successfully navigate this period of profound change in higher education are reimagining the work of the institution and investing in the tools that will support that mission. Engelbert makes the case that such change requires new technology that frees administrators to focus on people, process, and cultural change. “We’re seeing the green shoots of the more substantive adoption of cloud technologies and solutions,” she says.
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