In a message to Alaska Airlines employees Thursday evening, CEO Ben Minicucci said the high level of flight cancellations since April will continue through this month but that stability should return to the schedule in June. Via seattletimes
In a follow-up video message for the traveling public that was posted on YouTube Friday morning and sent via email to Alaska’s mileage plan members, Minicucci offered an apology.
In his message to staff, Minicucci acknowledged that responsibility for the situation lies with management. He said Alaska started April and May with 63 fewer pilots than needed to fly the published flight schedule. Management didn’t recognize this shortage until too late. However, he said it will take some time for the complex operations of the airline to turn the corner. Relief is in sight only in June, he wrote, when an additional 114 pilots will be available.“By July and through the rest of the summer travel season, we should be back to flying a reliable and well-staffed operation,” Minicucci said. “An additional 50 pilots, 400 flight attendants and 200 reservations agents will have joined our ranks.
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