The branch will shut in the next few months
In an email sent to customers, TSB wrote:"I’m writing to let you know that we’ll be closing our Pollok branch at 1 Braidcraft Place on May 17, 2023.
"We thought this may be useful for you to know, as your account may be held at this branch, or you or someone on your behalf may have visited us here."The statement went on to read:"The way customers bank with us is changing, with the majority of transactions now being made online. We need to make sure our branches meet the current and future needs of our customers.
"Over two million customers have used our online chat service, and customers continue to use our Video and Telephone Banking services. We also now have Mobile Money Confidence Experts in 45 communities across the country. "So having looked carefully at our Pollok branch and how it is used, we’ve taken the decision to close it."
Anyone registered at the Pollok branch has been told they don't need to do anything and that their accounts will stay the same.
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