KGUN9 INVESTIGATION: We pressed a used car dealership for answers about a transaction that left a veteran without a van she paid for. We will have more on KGUN 9 at 4 p.m.
TUCSON, Ariz. — A disabled veteran says she's been paying for a van she purchased from a dealership back in May but still hasn't received the vehicle yet.
The dealership told Landsverk they were going to make repairs to her vehicle before giving her the keys. Those repairs have turned into months of waiting, only to be told they can't repair it.Landsverk says she had planned on living in the van and since she never got it, she's been homeless. Landsverk was told in an email that the dealership couldn't fix her van but instead offered to take it somewhere of her choosing to get the repairs done and that they would pay for it.
Unfortunately, Landsverk isn't alone in her complaint against the Tucson auto dealer. Veteran Sandra Barger says she spent around $7,000 on repairs for a Jeep she bought from the dealership and was never reimbursed. "Employees have disappeared," Barger said."They don't work there no more. So when I call over there, they're like, oh, he's not here anymore. So it's kind of like pass the buck."
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