U.S. Transportation Secretary Pete Buttigieg said on Sunday the government has completed 10 investigations into airlines over passenger refund-related issues.
FILE PHOTO: Cabinet members and senior officials speak about the bipartisan infrastructure law at the White House in WashingtonWASHINGTON -
In September 2021, the U.S. Transportation Department said it had 18 pending investigations against airlines over complaints that they failed to provide timely refunds during the COVID-19 pandemic. A department official told Reuters on Sunday that 10 investigations have been "concluded and will be moving to enforcement actions in coming weeks."
In June 2021, USDOT said it was seeking a $25.5 million fine against Air Canada over the carrier's failure to provide timely refunds, alleging the airline continued its no-refund policy in violation of U.S. law for more than a year.
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