U.S. Transportation Secretary write Southwest Airlines a to-do list after its holiday meltdown.
Pete Buttiegieg has set some expectations for Southwest Airlines in the aftermath of its holiday meltdown.As expected, the U.S. Secretary of Transportation Pete Buttigieg had some words of wisdom and exasperation for Southwest Airlines in a letter that went to CEO Robert Jordan today — the same day Southwest announced it was resuming normal operations this Friday. .
Speaking on behalf of the American people — particularly those thousands whose holiday travel plans turned into ordeals of unimagined proportions — Buttigieg outlined clearly what he expects Southwest to begin do with reimbursements and other compensation after what happened with the"severe flight disruptions" caused by Southwest's operations when it cancelled so many flights.
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