The number of drivers who have worked for Uber and Lyft is staggering, yet recruiting and retaining drivers remains a challenge
Now that both Uber Technologies Inc. and Lyft Inc. are trading on public markets, the ride-hailing companies are under pressure to achieve years of rapid growth.
First they will have to figure out how to hang onto drivers like Carl Wagoner, a Lexington, Ky., minister and potter who last summer drove for Uber to make extra cash. The gig proved less lucrative than he thought—around $5 an hour after gas, he calculates—given that he avoided the higher-priced, late-night bar crowd. He quit within six weeks.
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