United Airlines' new CEO Scott Kirby faces the biggest challenge of his more than two-decade career in airlines as coronavirus devastates demand for air travel.
to make it harder for employees to get bonuses after staff complained. Kirby wrote to employees that the airline "misjudged how these changes would be received by many of you."
"We are going through hell right now, but we know this virus will ultimately be defeated, and we will get to the other side," he said the a May 1 earnings call. United lost $1.7 billion in the first three months of 2020, the Chicago-based airline's first negative quarter in six years.
Sara Nelson, a United flight attendant and president of the Association of Flight Attendants, which represents some 50,000 cabin crew members across 19 airlines,in the CARES Act, the $2.2 trillion coronavirus relief package, along with other labor leaders. But Kirby and other top United officials are already preparing employees for job cuts, a scenario that is likely across airlines, barring a sharp turnaround in demand.
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