A growing number of Americans are getting their power shut off, as rising costs of living force consumers to choose between keeping the lights on and paying for food, rent or transportation.
In 2021, many of these utilities were prevented from dumping nonpaying customers by state-level moratoriums. Most of those prohibitions expired at the end of that year, leading utility cutoffs to jump in several northeastern states. Utilities in Connecticut performed nearly 59,000 cutoffs last year, up from 153 in 2021, while New York cut off 41,000 households last year after zero cutoffs in 2021.
The report notes that Florida, which stopped reporting shut-off data late in 2021, cut off customers' power 557,000 times that year. "[W]hile people may be able to forgo some other types of bills, at least for a month or two, the utility bill is crucial, particularly when you're thinking about having heat in the dead of winter," Liz Powell, the company's director of insights, said in an email.
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