Venmo Glitch Opens Window on War Between Banks, Fintech Firms

PNC customers are getting a front-row seat on the rivalry between the banking industry and financial technology companies

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Many of the Pittsburgh bank’s clients are having trouble connecting their accounts to their Venmo apps, cutting off access to PayPal Holdings Inc.’s popular mobile payment service. When they have sought help, they have found the two companies blaming each other for the disruption.

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