Spirit Airlines CEO says the company expects to 'turn a corner' after hundreds of cancellations.
that derailed the summer vacations of tens of thousands of customers this week have been brewing for more than a month, CEO Ted Christie said.
And trouble isn't over for travelers. Christie said the carrier needs to cancel additional flights over the next several days to regain its footing. The chaos enraged stranded customers at airports and sparked furious messages online, presenting Christie with one his biggest tests since he became CEO on New Year's Day 2019.Chronic delays throughout July snowballed, leading to staffing shortages as crews timed out, reaching the maximum time they could legally work each day, he said. It became dramatically worse over the weekend and in the days that followed.
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