What technologies enable government CIOs to meet stakeholder needs? We answer this and more in our latest guide 📄 GartnerIT CIO
With numerous vulnerabilities in government service continuity, there is a heightened urgency for government CIOs to address business processes and technical gaps, such as interoperability, collaboration and data exchange.
. CMaaS can build institutional agility in government by applying composable business principles and practices to replace legacy case management systems with modular case management products. CMaaS can build institutional agility in government by applying composable business principles and practices to replace legacy case management systems with modular case management products.Government decisions tend to have complex, interconnected effects, all of which have impacts on government outcomes, often outside the purview of any given agency. Improving both trust and customer experience requires decisions to be made accurately in context.
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