White Castle is adding Flippy, the automated robot, to help cook sliders and fries:
The difference this time around is the additional motivation from an industry forever changed by a pandemic. Prior to COVID-19, technology like Flippy could be leveraged to fill labor gaps in a then-historically low unemployment environment. Though that environment has quickly changed, rising labor costs have not and gaps remain for weary, cash-strapped operators.
Further, we’re now squarely in a new era in which safety, facilitated by guidelines like social distancing, is critical for operators and customers alike. “The technology can watch the grill and know when the grill is backed up, but that the fryer is free. Instead of those fries sitting under a heat lamp while 100 Sliders are taking up the grill, Flippy knows not to dip the fries quite yet, but to wait so that they come out hot and fresh,” Jordan said. “Flippy is able to know what’s going on in different parts of the kitchen and coordinate things.”
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