More than 90% of Tuesday’s US flight cancellations are Southwest, according to flight tracking website FlightAware. Southwest canceled 2,500 flights. The next highest: Spirit Airlines with 75.
to recover when events like bad weather cause delays or flight crews max out the hours they’re allowed to work under federal safety regulations.But Southwest also hurt itself with an aggressive schedule and by underinvesting in its operations.
Employees also said they have not been able to communicate with the airline, the president of the union that represents Southwest’s Flight Attendants told CNN Monday. The problems Southwest faces have been brewing for a long time, said Captain Casey Murray, the president of the Southwest Airlines Pilots Association.
Southwest CEO Bob Jordan, in a message to employees obtained by CNN, acknowledged many of Murray’s concerns. and promised the company will invest in better systems.
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