With unruly passenger incidents on the rise, flight attendants turn to self-defense training

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With unruly passenger incidents on the rise, flight attendants turn to self-defense training
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Flight attendants are increasingly turning to self-defense training to learn how to defuse situations as well as protect themselves and their passengers.

ABC News’ Gio Benitez visits a one-of-a-kind flight attendant self-defense school as airlines respond to the increase in unruly passenger-related incidents.The"friendly skies" are becoming almost unrecognizable, with record numbers of flight attendants being verbally and physically attacked on flights.

"I think people are just kind of just at a tipping point with the pandemic," Robin Gilinger, a flight attendant, said."And when they're up in the air at 35,000 feet, there's no one to stop them. There's no police officer on the corner they can go to. It's just the flight attendants."Gilinger recently attended a crew member self-defense training course taught by federal air marshals in West Orange, New Jersey.

"We're not here to beat our passengers. We're here to stop the unrest that has precipitated through this pandemic," Gilinger said."And this provides really good, basic tools, not just for the aircraft." Nelson is also pushing for stricter repercussions for unruly passengers. Earlier this year, FAA Administrator Steve Dickson said his agency would take a"zero-tolerance" approach to these incidents -- handing down stricter punishments without warning, including fines of up to $35,000 and imprisonment.

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