The division is leading the charge to improve public speaking at the agency in a partner-led program.
Launched in January by Chang, Mackenzie and assistant Amber Liu, the club meets monthly via Zoom. During meetings, 27 club members gather from WME’s outposts in Beverly Hills, New York, Nashville and London. “It’s a very diverse room,” Chang said. “With varying levels of assistants to coordinators, to agents and partners, almost 50 percent are females and almost 40 percent are members of color.”
Added Mackenzie: “We’re going through our days, oftentimes so busy, so consumed with day-to-day work, that Toastmasters has sort of brought even more humanity to what we do within the department.” Chang noted that the aspect of the program that’s helped the most has been working to remove filler words “um,” “uh,” and “like” from her vocabulary. One exercise called “Table Topics” encourages participants to give an impromptu speech, all without stumbling or relying on filler words. At the end, it’s revealed how many filler words were used — a number that often surprises members.
Recently, a few assistants and Toastmasters participants were accepted into WME’s agent training program, one being Liu, whom Chang and Mackenzie call their third partner in the Toastmasters club. “Most of them said, ‘If it wasn’t for Toastmasters, I don’t think I would have been accepted into this program,’” Chang added.
As for other WME departments, Mackenzie says that the interest in joining the program is “overwhelming.” “It clearly strikes a nerve with people,” she says. “No matter what level you’re at in your career, in entertainment or beyond, [Toastmasters] is impactful and helpful. It’s great to see how people respond.”A version of this story first appeared in the Dec. 1 issue of The Hollywood Reporter magazine.
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