Brit data watchdog fines sleazy sales ops £250K for 'bombarding' folk with calls
In the case of MPS, the ICO received 100 complaints that the business was making calls from overseas"while purporting to be from National Grid or the customer’s current energy supplier," the regulator said.
The calls were to sell energy supplies, mainly to businesses, and made between February 2019 and March 2021. Research by the ICO found Aims Tech, a call center in Pakistan, was making the sales calls into the UK on behalf of MPS. MPS told the ICO it used a number of sub-contractors. "Complaints indicated that people were receiving multiple calls on the same day, receiving repeated calls despite requests to opt-out, and were subject to 'aggressive' marketing tactics causing potential financial damage," the ICO said.
"The firm claimed that it could help people save money on their energy bills by switching contracts, while asking for information about their current supplier and meter readings. The company denied responsibility for the complaints raised, claiming these international call centres were 'independent contractors' and 'third party intermediaries'."Not a month goes by without the ICO slapping the wrist of some business owner for breaking PECR.
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