Zoom to shift to 'partner-only' model in China, suspend direct sales

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Zoom to shift to 'partner-only' model in China, suspend direct sales
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Zoom Video Communications will shift to a partner-only model in mainland China from Aug. 23, suspending direct sales to all customers in the region, the company said on Monday.

FILE PHOTO: Small toy figures are seen in front of diplayed Zoom logo in this illustration taken March 19, 2020. REUTERS/Dado Ruvic/Illustration

Zoom customers in China received an email on Monday informing them of the change, and telling them it would provide users with “better local support.” Zoom has been distancing itself from its China operations, which had come under the scrutiny of human rights activists and privacy advocates. But in June, Zoom came under fire when it was revealed it had shut an account belonging to a group of U.S.-based Chinese activists who were attending an online video group chat to memorialize the Tiananmen Square massacre.

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