The rash of airline flight cancellations and delays has customers pointing their fingers at airlines. While airlines must do a lot to fix this, they can't do it alone. Air Traffic Control must also staff up for the system to be reliable again.
with major airline CEOs to talk about what the industry could do to be more reliable. With the July 4 holiday right on us, it is reasonable to ask when, if not now, customers can expect airlines to be reliable again.
Pay for many positions at many airlines has increased, as keeping employees is necessary in addition to recruiting new ones., airlines are more forgiving on flight changes and have invested in both technology and staff to be able to accommodate disrupted passengers more completely and quickly. These changes don't mean that everything is fixed, but to suggest that airlines are not reacting aggressively is also not accurate.
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