Consumers continue to battle airlines over canceled tickets. At stake are literally billions of dollars—and likely lasting animosity toward airlines over punitive policies, writes MiddleSeat.
Refunds delayed and denied. Vouchers worth thousands of dollars that have already expired, or are so rule-bound they’re useless. Interminable telephone holds, unanswered emails and complaints ignored.
Consumers continue to battle airlines over canceled tickets. At stake are literally billions of dollars—and likely lasting animosity toward airlines over punitive policies.
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