A California woman is demanding answers from American Airlines after she tracked her luggage to a Hollywood homeless encampment where other bags were found.
A woman from Southern California who boarded an American Airlines flight in late May was left baffled after her luggage mysteriously ended up in a Hollywood homeless encampment. Aunny Grace had to sleep at the Dallas Fort Worth International Airport on May 29 after her flight was delayed. The next day, she was forced to take a different flight and left without her luggage for the Hollywood Burbank Airport, according to NBC Los Angeles. 'When the carrier called me, he said he was at my house.
'm just crying, grabbing my stuff,' she said. 'I had jewelry, medicine, bags I bought from Bali in Peru. My toiletry bag was flipped upside down, completely empty. Makeup bag, empty. This homeless man just ransacked through my stuff.' A homeless man allegedly told Grace he had purchased her suitcase down the street. She is now demanding answers from the airline.
She filed a report with the Burbank Airport police and contacted American Airlines about the incident. The airline offered to reimburse her up to $1,700 for her items. Grace said her belongings were worth $6,300. The incident left Grace concerned about future plane travel. She recently visited family in Boston but opted to drive cross-country rather than fly commercially. 'It's going to keep happening until someone takes responsibility.
In a Tuesday statement, American Airlines said: 'We strive to ensure that our customers' checked luggage and other items arrive at their destinations on schedule and in their original condition. We are investigating what occurred here and in the meantime, a member of our team is in contact with the customer to apologize and resolve the issue.' American Airlines did not immediately return Fox News Digital's request for comment.
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