Bumpy start to holidays for travellers as Qantas staff shortage leads to luggage lag

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Bumpy start to holidays for travellers as Qantas staff shortage leads to luggage lag
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Union says long queues and baggage delays will continue until workers’ conditions are protected through federal regulation

“Our plane took off on time and the pilot announced some bags hadn’t made it and they would be on the next flight to Sydney in 30 minutes. We had a two-hour connection so thought all would be OK.The couple completed a lost bag form and two days later one case, full of their toiletries arrived. But the main case, with all of their snow gear for the hike they were about to go on, did not arrive until the last day of their holiday.

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