Inspectors say the provider failed to make sufficient improvements between two visits
The service has been placed into special measures and will be inspected again within six monthsA care provider has been told to make urgent improvements after a watchdog rated the service inadequate.
Inspectors also found the provider, based on Narborough Road, had "failed to identify risks" associated with the use of catheter care and there was no guidance for staff on how to identify complications.The report added staff were "not always safely recruited" and recruitment files did not always contain employment history, so the provider did not know what previous experience they had.
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Leicester care provider rated inadequate by inspectorsInspectors say the provider failed to make sufficient improvements between two visits.
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