In an email sent to customers who pre-ordered the Galaxy Fold, Samsung warned that pre-orders will be cancelled if it doesn't ship by May 31.
The Samsung Galaxy Fold feels like two smartphone attached by a hinge and a seamless, large screen.Now, it sounds like the company may not solve the ambitious phone's problems by the end of May — and if it doesn't, Samsung's automatically cancelling pre-orders for anyone who doesn't actively opt-in.
The device still has no new release date, but the email says that Samsung expects to announce a new date"in the coming weeks." A Samsung representative told Business Insider the email is a measure of adhering to federal regulations."As per U.S. regulations, we are required to notify customers that their preorders will be cancelled in the event the product has not been shipped by May 31st. Samsung Electronics America is offering customers an option to keep their orders past this date and customers may also cancel their orders at any time," a statement from Samsung said.
The statement also noted that Samsung,"continues to make progress in enhancing the Galaxy Fold" but,"a new release date has not yet been announced. Because of this, we have recently contacted our preorder customers to provide them information on their options as we move forward."
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