In the wake of widespread problems around Taylor Swift and Bruce Springsteen tour on-sales, U.S. Senator Amy Klobuchar, chair of the Senate Judiciary Subcommittee on Competition Policy, Antitrust, …
raising concern about the lack of competition in the ticketing industry and the service it provides to consumers.
“Ticketmaster’s power in the primary ticket market insulates it from the competitive pressures that typically push companies to innovate and improve their services. That can result in the types of dramatic service failures we saw this week, where consumers are the ones that pay the price,” Klobuchar’s letter continued. Rep. Bill Pascrell and other Congresspeople have criticized the company
In August 2019, Klobuchar and Blumenthal called on the DOJ Antitrust Division to investigate the state of competition in the ticketing marketplace, given news reports that Ticketmaster-Live Nation was not adhering to the conditions of the antitrust consent decree governing its merger. Ticketmaster and LiveNation dominate the live entertainment supply chain with powerful positions in primary ticketing, secondary ticketing, concert promotion, artist management, tour sponsorships, and event venue operation. Ticketmaster’s power in the primary ticket market insulates it from the competitive pressures that typically push companies to innovate and improve their services. That can result in dramatic service failures, where consumers are the ones that pay the price.
I look forward to your response to these questions, which I would appreciate receiving by November 23, 2022.
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