Spirit Airlines customers should expect hundreds more cancellations in the coming days as the airline works to rebuild its network.
Ted Christie vowed to “earn [customers’] trust again” after weather issues, system outages and staffing shortages led to five days of mass cancelations and left thousands of passengers stranded.mass flight cancellations"How we got here really starts with a very challenging, operating month in the month of July," Christie said in an interview with ABC News.
By the end of July, Spirit was forced to cancel flights for lack of crew availability, leading to a crew disruption throughout the airline's network."They were in the wrong places at the wrong time," Christie said."And we needed to start to build that puzzle back together again. And, unfortunately, that takes our group a lot of time to do."
The carrier has canceled more than 1,700 flights this week alone. Christie said he expects the cancellations to continue into early next week. "We are starting to turn the tide here and get our operation back moving again," Christie said."There will still be cancellations over the next few days, but we can start to build back to a full operation."In this March 11, 2019, file photo, the tail section of a Spirit Airlines plane is seen as it approaches for landing at Baltimore Washington International Airport near Baltimore.Maria Martinez was stuck in Tampa, Florida, for three days, trying to get home to Detroit.
"We boarded the plane, they de-boarded us out of the plane and then they told us it was canceled," Martinez
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