The use of waiting areas as a place to contribute to health literacy

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The use of waiting areas as a place to contribute to health literacy
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The use of waiting areas as a place to contribute to the health literacy HealthPromInt healthliteracy waitingareas health research publichealth

By Shanet Susan AlexJul 19 2023Reviewed by Lily Ramsey, LLM In an article published in the Health Promotion International Journal, researchers reviewed how waiting areas of primary care or outpatient health services can improve health literacy among consumers attending appointments.

Healthcare waiting areas are a frequent setting where consumers access health resources, information, and support. Nevertheless, the significance of waiting areas in enhancing health literacy and associated outcomes is uncertain. The research consisted of studies published after 2010 on health literacy responsiveness or health literacy in waiting spaces for adult consumers in primary care or outpatient health services.

A data extraction form was used to collect data on the study population, design, outcomes, results, and intervention from the included publications. The team employed a narrative synthesis to summarize the results of the included papers and pinpoint gaps in the study that call for additional investigation.

The research found several themes about the use of waiting rooms to raise health literacy and linked outcomes, including the types of health literacy interventions implemented in health service waiting areas, the measured outcomes, and the efficacy of these interventions. In addition, the team discovered that the effectiveness of health literacy interventions in waiting rooms differed widely among studies, with some interventions having a favorable influence on health literacy and linked outcomes, whereas others had little to no effect.

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