The Internal Revenue Service is working with a company called ID.me as a third-party gatekeeper for accessing services on IRS.gov.
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The IRS will soon require taxpayers to use facial recognition to access their online accounts. Users will need to submit a combination of documents and even a video selfie to ID.me, a third-party company, to verify their identity.The additional verification will not be required to file taxes or submit a payment, the IRS clarified in a statement,.
The process might be a barrier even for the tech-savvy, as Brian Krebs, who runs the Krebs on Security blog, found. In hisabout the ID.me system, Krebs details having to re-enter his personal information several times before being asked to join a video call and was told the wait time was over three hours to do so.
The IRS is not the first government agency to use ID.me. Some states, like Colorado and New York, started using the service to identify recipients of unemployment benefits in 2021. Some applicants reportedly experienced
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