Here are 5 ways small businesses can weather the pandemic downturn:
That could mean pivoting to a new type of product or method of delivering services, using new methods to reach out to customers or a number of other practices., a gourmet cheese shop and deli, transitioned to selling fresh grocery items, sandwiches and family meals with curbside pickup or shipping. It connects with customers via social media and email to announce weekly Friday dinners to go—a convenient way to get fresh, healthy meals.
There’s no doubt the current economic downturn is challenging for nearly all small businesses. But adapting and listening to customers can help small businesses weather the storm and continue to grow, even during challenging times. Blake Morgan is a customer experience futurist, keynote speaker and the author of the bestselling book
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