The January 2025 Microsoft Patch Tuesday update, released on January 14, is causing problems for devices with Citrix's Session Recording software installed. Affected devices download and apply the update but encounter an error after restarting, rolling back the changes. This issue, likely affecting managed enterprise devices, arises from a problem with Citrix's Session Recording Agent (SRA) version 2411. Microsoft acknowledges the issue and advises users to disable the Session Recording Monitor Service before installing the update, then restart the service afterwards.
Devices that have Citrix's Session Recording software installed are having problems completing this month's Microsoft Patch Tuesday update, which includes important fixes., which arrived on January 14. According to the Windows vendor, affected devices will download and apply the update, but, after restarting to complete the installation, will show an error along the lines of"Something didn't go as planned. No need to worry – undoing changes" and the devices then roll back.
The issue occurs with 2411 SRA, which Microsoft noted was a new version. The tech giant estimated that a limited number of organizations would be affected.The Citrix issue is more likely to be a problem for managed enterprise devices, but Microsoft also warned of another issue affectingwho use BitLocker.
MICROSOFT CITRIX PATCHTUESDAY UPDATE SESSION RECORDING
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